Introduction

• Go 2 Market Research (the "Company") incorporated in Pune,provides global market research and management consulting services (“Services”). We are committed to safeguarding the privacy of all clients, visitors, and users of our website. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of Personal Information, Usage Information, and other data submitted to us. It also explains how you may access, update, or manage your information.

Security Practices and Procedures

We maintain strict security standards to protect personal information from unauthorized access, misuse, or disclosure. Access to such data is limited to employees and partners who require it to support our Services. All personnel are bound by confidentiality obligations through our internal code of conduct and policies.

We also ensure that our third-party partners follow appropriate security measures to protect your information. Personal information is retained only as long as necessary to fulfil service obligations or comply with applicable laws. We do not share personal information with vendors or third parties without your written consent.

Electronic transactions made through our website are secured through encryption technologies. While we maintain secure network connections, users are responsible for safeguarding their passwords and account details. Despite our efforts, no system is entirely immune to security risks, and users submit information at their own risk.

We are not responsible for the privacy practices of external websites linked from our platform. We strongly recommend reviewing the privacy policies of any third-party sites before sharing personal information.

Only a limited number of authorized Go 2 Market Research employees and specialized teams handle customer data. All partners and vendors involved in processing information adhere to equivalent privacy standards and training. By providing your information, you consent to the transfer, storage, and processing of your data, which may occur outside your current location.

Information Collected

Personal Information

Personal Information refers to details that can be used to identify you, such as your name, email address, and phone number. We may collect this data when you:

• Register for an account on our website
• Fill out a contact or inquiry form
• Make a purchase
• Engage with our customer support team

Other Information

• Cookies: We use cookies to improve website functionality, store user preferences, and provide a seamless browsing experience. Cookies do not collect personally identifiable information unless you voluntarily provide it. You may choose to accept or decline cookies through your browser settings, though refusal may limit website functionality.
• Information Collected Automatically: We may automatically collect Usage Information such as IP address, browser type, device identifiers, and referring URLs. When linked to Personal Information, this data is treated as Personal Information. Anonymized traffic data may be analyzed for business and site optimization purposes.
• Third-Party Information: We may supplement the data we collect with legally obtained third-party records to improve our Services, personalize content, or verify information. Such data is handled according to this Privacy Policy unless otherwise specified.

Processing Data

We process Personal Information and Usage Information for legitimate business purposes, including providing Services. Measures implemented include:

• limiting access to authorized personnel only
• Securing data on safe servers
• Encrypting payment-related transactions using SSL or equivalent technology

Your Rights

As a user, you have the right to:

• Access, correct, or delete your Personal Information (subject to identity verification)
• Object to processing based on non-personal grounds
• Withdraw consent at any time
• File a complaint with a supervisory authority under applicable data protection laws We acknowledge such requests within seventy-two (72) business hours.

Use of Information

We use collected information to:

• Operate, maintain, and improve our website
• Respond to inquiries and provide service-related communication
• Verify identities and manage user accounts
• Evaluate website usage and resolve technical issues
• Send administrative notifications, service updates, or alerts
• Conduct market research and ensure compliance with policies and regulations
• Prevent fraud, unauthorized access, or legal violations
Users may opt out of promotional communications at any time.

Anonymous Information

We may share aggregated, non-personal data for analytics, advertising, or business purposes. This information does not identify individual users.

Third-Party Marketing

If you explicitly agree to receive information from third parties, we will share your details with them. Their privacy practices are independent of ours.

Administrative & Legal Requirements

We may disclose information to authorities or third parties when necessary to:

• Comply with legal obligations
• Protect our rights or others’ safety
• Prevent fraud or security issues
• Enforce our policies
Such disclosures may occur without prior notice.

Consulting Partners

We may share information with contracted partners solely to deliver Services. These partners are prohibited from using your data for any purpose other than fulfilling their contractual obligations.

Third-Party Content and Links

Our website may contain third-party content or links. We are not responsible for their data practices. Always review the privacy policies of external sites before sharing information.

Data Retention

We retain your information as long as needed to deliver requested Services. Upon request, we will delete or disable your account, subject to legal and business requirements. When data is no longer required, we delete or anonymize it.

Data Transfer

Your data may be transferred to other jurisdictions where data protection laws may differ. We implement appropriate safeguards to ensure compliance with this Privacy Policy.

Security Measures

We employ industry-standard security measures, including SSL encryption, firewalls, and PCI-DSS compliant systems. However, no system is completely secure, and we cannot guarantee absolute protection of information transmitted over the internet.

Children’s Policy

We do not knowingly collect personal information from children under 13. If such data is identified, we will take immediate steps to delete it.

Updating Information & Account Cancellation

You are responsible for keeping your information accurate. You may request updates, corrections, deletion, or objection to processing. You also have the right to data portability and to file complaints with supervisory authorities.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect once posted on the website. Significant changes will be communicated via email or website notice.

Working Days & Customer Support

Working Days (for reports & deliverables):

Monday to Friday

Customer Support Availability:

7 days a week

• Monday-Friday: 24 hours
• Saturday-Sunday: Support only